We require a 48 hour cancellation notice for treatment appointments.
Please contact us only via text at 512.660.2810 to provide this notice 48 hours prior to your treatment.
For any treatments that are not cancelled prior to the 48 hour window and the client is not at the appointment, the client will be charged a fee of $35.
Moving forward, Austin Body Contouring will require prepayment for treatments once a client has missed a scheduled appointment.
Once a client has completed their consultation and their first treatment, no refunds will be issued. All consultations will be completed at either of the Austin Body Contouring’s offices. Appointments will be scheduled during the initial consultation.
Our cancellation policy has been created to ensure our clients are not inconvenienced by the tardiness of clients who do not come to their scheduled appointments. When reserved sessions are unattended, this means other clients missed the opportunity of having that particular time period.
If a client cancels their complimentary consultation less than 48 hours prior to their appointment, the client will lose one of their purchased appointments unless there is an appropriate reason provided (traffic is not an appropriate reason).
All sales are final, non-refundable and non-transferable. We reserve the right to terminate any client’s session, package, or contract without refunding any monies, if the client has broken any terms or policies.
Groupon & Living Social Policy
When scheduling your complimentary consultation, we will obtain your Groupon or Living Social voucher number (Redemption Code) when you initially contact us. Once a client is seen for their initial consultation and schedules their first session, the Groupon or Living Social voucher will be redeemed and is non-refundable. There are no partial refunds for appointments which the client chooses not to complete.